Client referral is by far our largest source of new work so our job is to make sure you’re delighted with the service. That’s why our cleaners need to have a 90%+ average rating to continue working with us.
We’re delighted to have so many happy clients. Below are our reviews taken directly from our Google and Facebook pages.
Next Reviews Thank you Gabi for making our home so beautiful and helping us cope with newborn parenting life! We missed you while you were away! Great cleaner. good company My regular housekeeper from Neat was unwell, so they organised Monique to come at very short notice. She was professional, friendly and did an excellent job. Emma was amazing - she did a great job 🙂 Portia was doing a perfect job. The flat felt like being served in Ritz really . Very professional an easy going . She deserves a Champagne 😉 Monique did an amazing job cleaning our 1-bedroom flat last Friday! I don’t know how she did it in just a few hours but it has completely transformed our flat and it is so much nicer to live in now that there is no dust everywhere. She even tidied a little which again did wonders for making our little flat seem just a bit bigger! Great quality service, fast response by the online team, and fantastic cleaning for a deep clean request!Converted to using scheduled cleaning, and the help is always great with extremely responsive emails with the office! Neat have been extremely good to work with, very professional and quick to respond to my needs. My cleaner Diana is great! My cleaner is fantastic. Really thoughtful, proactive and an overall joy. Our cleaner Portia does an amazing job on our flat. It's always really clean, but also she manages the process really well. Great Service and cleaner Signa was the best!! Her attention to detail and friendly manner is superb. Great job Signa! Lucia has been great. I'm very particular and struggled for months to find someone who cleans to the standard i like. I have recommended to others in my building and will continue to do so! Keep up the good work! 5/5 for Veronika - punctual, polite and very thorough! Mayra was punctual and polite and very hard-working. Great job. Ivana is great - I love coming home to a clean and tidy house 🙂 An amazing service - I will continue to use them and also recommend to friends. Carolina is brilliant - Carol is lovely and always does a fantastic job. I've been using Neat Services for a couple of months and Renata, my housekeeper has been consistently doing an excellent job. I am grateful to be able to come home once a week to a spotless flat. My cleaner Aurelia is really good. Leaves my home sparkling. I can't recommend Gabi enough. Her work is always excellent and it's a real joy returning to the flat after she has visited. Five stars! Brilliant, as always. Great, trustworthy service and much better than previous cleaners or companies we've used. The attention to detail and reliability make it good value. Neat Services replies promptly and professionally to my enquiry and the cleaner Ivana is amazing. She does fantastic work and also looks ahead and makes her own judgement on what needs cleaning this week more or as a one off.I could not live without her. Mayra did a great job! Very happy with the clean. Would definitely recommend. Fantastic service by Gabi, really happy about it! First time deep clean, arrived on time, performed everything above my expectations, will definitely use again, thank you! Renata was great. Detailed and left the house shining. Also, the agency provides a great service, answering promptly and sorted everything very fast. Gabi is a powerhouse. My visiting Mum wished her cleaner was half as good. Paula is great! Best cleaner I ever had! People in this company hear echother and I find that so great!Thanks for everything!xo Lucia was super efficient, she came with minimal notice and managed to do everything in a shorter timeframe. It was our first time getting a cleaner in and she was very friendly and made us feel at ease. Thank you again! Brilliant service - can not recommend highly enough. Worth the cost 👍🏻 We've been extremely happy with the service provided by Neat since the beginning. Gabriela is great; her cleaning is to a high standard and she is very reliable and friendly. The people in the office always keep us informed and respond to any queries promptly and professionally. We are moving shortly but will definitely go back to Neat for a regular housekeeping service once we're settled in our new home. Amazing service!! Can’t wait for the next visit. Very thorough!! Would definitely recommend Really great service and fantastic housekeeper Rodica Very professional and went to a level of care and detail that most cleaners don't. Excellent service. Turned up on time. Very polite but also very pleasant while cleaning. But never obtrusive. Most importantly did a very thorough job. Totally sorted out cupboards in the kitchen and did an excellent job of ironing. The ironing was a good test with some difficult pieces and she did v well. Overall, no issues and very happy Superb service. Highly recommended. We had Cristina clean for us. She was very pleasant and did a great job. Many thanks We had our first cleaning service with Neat this past Saturday. They sent a young and highly competent and communicative cleaner named Indra. She was detailed, did all the specifics that we asked and was cheerful and easy to communicate with. If all Neat's cleaners are like her, I would highly recommend their services. Gabriela was on time, helpful, cheerful and thorough - couldn't be better. Thank you. I have been disappointed with some other 'premium' cleaning companies. Anita arrived promptly, was very polite and helpful, and overall did a great job! Will use Neat again. Great clean! Very thorough, much better than previous cleaners. Carly was on time, friendly and extremely thorough: even the books, spices and cosmetics had been tidied. Really good service and very pleased with the results - it is so lovely to come home to a clean and orderly flat. It's always great to come home when the team from Neat have been! They do a fantastic job. a really amazing clean up from Mayana - thanks so much Thank you for the five star service I will not hesitate to request in the future Anita did a great job cleaning our loft. Thank you!